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The Invisible Customer Syndrome
By Susan Fenner, Ph.D. A while back, I offhandedly said to a retail clerk, “it must be fun to work here.” Her answer, “Not really, I can’t wait to get out when my shift ends.” My response, “I hope your...
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Microsoft Office Testing in OPAC
The OPAC office skills testing software includes Microsoft Office tests for Excel, Work, Outlook, Access, and PowerPoint. The two questions that we’re asked most often about this capability are: What...
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Is it a Good Idea to use SAT Scores for Making Employment Decisions?
by Dan A. Biddle, Ph.D. Many recent news posts reveal that some employers are beginning to use SAT scores as “factors” in the hiring process. Examples include: http://clomedia.com/materials/view/292...
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Students Meet the Job Market Head-on with OPAC Modern Office Technology...
Whenever a student attempts to transition from the safety of the schoolhouse to the dangers of the real world, the outcome is much more likely to be positive if he or she is prepared. A new, electronic...
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FAQs about the New Online Certification in OPAC 10.8
We’re pleased to announce a new version of OPAC featuring a significant upgrade to the OPAC Certification process. The OPAC Certificates are now electronic and online! Current classroom clients will...
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Happy 50th Birthday, Job Corps!
Happy 50th Birthday, Job Corps! Congratulations to our Job Corps clients for 50 years of making a positive difference in the lives of young people! Alaska Job Corps Center Albuquerque Job Corps Ctr...
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Demonstrating Value
By Susan Fenner, Ph.D. If you want to track down the number of lawsuits filed within the past year against businesses and educational institutions, good luck. There are so many of them, you could...
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Having Trouble Finding Qualified Candidates? You’re Not Alone.
By Susan Fenner, Ph.D. Having Trouble Finding Qualified Candidates? “According to the U.S. Department of Labor’s Bureau of Labor Statistics, office and administrative positions are projected to have...
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Charleston Job Corps – Helping Students Succeed in the Modern Business World
Charleston Job Corps started using the OPAC Software and Online Certification in their Office Administration program this year. James Brown, an instructor in the program, was enthusiastic about sharing...
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Teacher Resource: Classroom Printables
Looking for new posters for your classroom? Check out the classroom printables at WeAreTeachers.com. In addition to the classroom posters, the site also has great infographics, classroom handouts,...
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